WASET
    M. Bernasconi and  M. Grothkopp and  T. Friedli,  The Role of Social and Technical Lean Implementation in Improving Operational Performance: Insights from the Pharmaceutical Industry.   journal   = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology.
    February 2023, vol. 194(2). 118 - 123
    [viewed 27 April 2024]. Available from: https://publications.waset.org/pdf/10012966.