WASET
	@article{(Open Science Index):https://publications.waset.org/pdf/10012357,
	  title     = {Airline Quality Rating Using PARIS and TOPSIS in Multiple Criteria Decision Making Analysis},
	  author    = {C. Ardil},
	  country	= {},
	  institution	= {},
	  abstract     = {This paper presents a multiple criteria evaluation analysis for airline quality rating using the preference analysis for reference ideal solution (PARIS) and the technique for order of preference by similarity to ideal solution (TOPSIS) approaches. The airline quality rating was developed as an objective method for assessing airline quality on combined multiple performance criteria and the importance weights of criteria. The selected multiple performance criteria were determined as on-time arrivals, mishandled baggage, involuntary denied boardings, and consumer complaints. The multiple criteria decision making analysis results show that the alternative ( a2)  airline is the best-rated airline.},
	    journal   = {International Journal of Industrial and Systems Engineering},
	  volume    = {15},
	  number    = {12},
	  year      = {2021},
	  pages     = {516 - 523},
	  ee        = {https://publications.waset.org/pdf/10012357},
	  url   	= {https://publications.waset.org/vol/180},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 180, 2021},
	}