WASET
    Shu-Yin Yu,  Research on User Experience and Brand Attitudes of Chatbots.   journal   = {International Journal of Humanities and Social Sciences}, [online]. World Academy of Science, Engineering and Technology.
    August 2021, vol. 176(8). 698 - 704
    [viewed 18 April 2024]. Available from: https://publications.waset.org/pdf/10012148.