WASET
    Matheus Borges Carneiro and  Fabiane Letícia Lizarelli and  José Carlos de Toledo,  The Impact of ISO 9001 Certification on Brazilian Firms’ Performance: Insights from Multiple Case Studies.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    August 2021, vol. 176(8). 677 - 683
    [viewed 19 September 2024]. Available from: https://publications.waset.org/pdf/10012139.