@article{(Open Science Index):https://publications.waset.org/pdf/10010316,
	  title     = {State of Play of Mobile Government Apps on Google Play Store},
	  author    = {Abdelbaset Rabaiah},
	  country	= {},
	  institution	= {},
	  abstract     = {e-Government mobile applications provide an extension for effective e-government services in today’s omniconnected world. They constitute part of m-government platforms. This study explores the usefulness, availability, discoverability and maturity of such applications. While this study impacts theory by addressing a relatively lacking area, it impacts practice more. The outcomes of this study suggest valuable recommendations for practitioners-developers of e-government applications. The methodology followed is to examine a large number of e-government smartphone applications. The focus is on applications available at the Google Play Store. Moreover, the study investigates applications published on government portals of a number of countries. A sample of 15 countries is researched. The results show a diversity in the level of discoverability, development, maturity, and usage of smartphone apps dedicated for use of e-government services. It was found that there are major issues in discovering e-government applications on both the Google Play Store and as-well-as on local government portals. The study found that only a fraction of mobile government applications was published on the Play Store. Only 19% of apps were multilingual, and 43% were developed by third parties including private individuals. Further analysis was made, and important recommendations are suggested in this paper for a better utilization of e-government smartphone applications. These recommendations will result in better discoverability, maturity, and usefulness of e-government applications.
},
	    journal   = {International Journal of Computer and Information Engineering},
	  volume    = {13},
	  number    = {5},
	  year      = {2019},
	  pages     = {240 - 249},
	  ee        = {https://publications.waset.org/pdf/10010316},
	  url   	= {https://publications.waset.org/vol/149},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 149, 2019},
	}