WASET
    Jenny Paola Forero Pachón and  Sonia Cristina Gamboa Sarmiento and  Luis Carlos Gómez Flórez,  Virtual Conciliation in Colombia: Evaluation of Maturity Level within the Framework of E-Government.   journal   = {International Journal of Humanities and Social Sciences}, [online]. World Academy of Science, Engineering and Technology.
    February 2019, vol. 147(3). 344 - 351
    [viewed 28 March 2024]. Available from: https://publications.waset.org/pdf/10010187.