Isaac Kofi Mensah and Jianing Mi and Cheng Feng
Electronic Government Services Adoption from MultiNationalities Perspectives
2450 - 2453
2017
11
10
International Journal of Humanities and Social Sciences
https://publications.waset.org/pdf/10008038
https://publications.waset.org/vol/130
World Academy of Science, Engineering and Technology
Electronic government is the application of Information and Communication Technologies (ICTs) by the government to improve public service delivery to citizens and businesses. The purpose of this study is to investigate factors influencing the adoption and use of egovernment services from different nationalities perspectives. The Technology Acceptance Model (TAM) will be used as the theoretical framework for the study. A questionnaire would be developed and administered to 500 potential respondents who are students from different nationalities in China. Predictors such as perceived usefulness, perceived ease of use, computer selfefficacy, trust in both the internet and government, social influence and perceived service quality would be examined with regard to their impact on the intention to use egovernment services. This research is currently at the design and implementation stage. The completion of this study will provide useful insights into understanding factors impacting the decision to use egovernment services from a cross and multi nationalities perspectives.
Open Science Index 130, 2017