%0 Journal Article %A A. A. AlRasheed and A. Atkins and R. Campion %D 2017 %J International Journal of Computer and Information Engineering %B World Academy of Science, Engineering and Technology %I Open Science Index 128, 2017 %T Using Knowledge Management and Visualisation Concepts to Improve Patients and Hospitals Staff Workflow %U https://publications.waset.org/pdf/10007962 %V 128 %X This paper focuses on using knowledge management and visualisation concepts to improve the patients and hospitals employee’s workflow. Hospitals workflow is a complex and complicated process and poor patient flow can put both patients and a hospital’s reputation at risk, and can threaten the facility’s financial sustainability. Healthcare leaders are under increased pressure to reduce costs while maintaining or increasing patient care standards. In this paper, a framework is proposed to help improving patient experience, staff satisfaction, and operational efficiency across hospitals by using knowledge management based visualisation concepts. This framework is using real-time visibility to track and monitor location and status of patients, staff, rooms, and medical equipment. %P 977 - 981