Dalia Suša Vugec and  Vesna Bosilj Vukšić and  Ljubica Milanović Glavan,  Social Business Process Management and Business Process Management Maturity.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    March 2017, vol. 125(5). 1149 - 1153
    [viewed 21 September 2020]. Available from: https://publications.waset.org/pdf/10006982.