WASET
    Charawee Butbumrung,  Customer Relationship Management on Social Media Affecting Brand Loyalty of Siam Commercial Bank in Bangkok .   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    March 2015, vol. 108(12). 4391 - 4394
    [viewed 24 April 2024]. Available from: https://publications.waset.org/pdf/10006800.