Fakhruddin Esa and Yusri Yusof, Perception of TQM Implementation and Perceived Cost of Poor Quality: A Case Study of Local Automotive Company’s Supplier. journal = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology. January 2017, vol. 122(2). 406 - 412 [viewed 26 April 2024]. Available from: https://publications.waset.org/pdf/10006525.