Wen-Shan Lin and Shu-Lu Hsu, A Framework for Investigating Reverse Logistics Capability of E-Tailers. journal = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology. January 2017, vol. 121(1). 139 - 144 [viewed 22 September 2024]. Available from: https://publications.waset.org/pdf/10006328.