@article{(Open Science Index):https://publications.waset.org/pdf/10003282,
	  title     = {Developing a Structured and Strategically Focused Performance Assessment System},
	  author    = {Isabel Duarte de Almeida and  João Vilas-Boas and  Ana Abrantes Cabral},
	  country	= {},
	  institution	= {},
	  abstract     = {The number and adequacy of Performance-Indicators
(PIs) for organisational purposes are core to the success of
organisations and a major concern to the sponsor of this research.
This assignment developed a procedure to improve a firm’s
performance assessment system, by identifying two key-PIs out of 28
initial ones, and by setting criteria and their relative importance to
validate and rank the adequacy and the right number of operational
metrics. The Analytical-Hierarchy-Process was used with a synthesismethod
to treat data coming from the management inquiries.
Although organisational alignment has been achieved, business
processes should also be targeted and PIs continuously revised.},
	    journal   = {International Journal of Industrial and Manufacturing Engineering},
	  volume    = {9},
	  number    = {6},
	  year      = {2015},
	  pages     = {1157 - 1163},
	  ee        = {https://publications.waset.org/pdf/10003282},
	  url   	= {https://publications.waset.org/vol/102},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 102, 2015},
	}