Eva Nedeliakova and  Jaroslav Masek and  Juraj Camaj,  Dynamic Model Conception of Improving Services Quality in Railway Transport.   journal   = {International Journal of Industrial and Manufacturing Engineering}, [online]. World Academy of Science, Engineering and Technology.
    October 2015, vol. 107(11). 3779 - 3783
    [viewed 23 April 2024]. Available from: https://publications.waset.org/pdf/10002789.