WASET
    Taru Hakanen and  Mervi Murtonen,  Service Business Model Canvas: A Boundary Object Operating as a Business Development Tool.   journal   = {International Journal of Industrial and Systems Engineering}, [online]. World Academy of Science, Engineering and Technology.
    August 2015, vol. 104(8). 2687 - 2692
    [viewed 26 April 2024]. Available from: https://publications.waset.org/pdf/10002419.