Firas Mohamad Al-Sabek, Critical Factors Affecting the Implementation of Total Quality Management in the Construction Industry in U.A.E. journal = {International Journal of Civil and Environmental Engineering}, [online]. World Academy of Science, Engineering and Technology. May 2015, vol. 101(5). 1509 - 1513 [viewed 24 April 2024]. Available from: https://publications.waset.org/pdf/10001335.