{"title":"Managing the Cloud Procurement Process \u2013 Findings from a Case Study","authors":"Andreas Jede, Frank Teuteberg","volume":98,"journal":"International Journal of Economics and Management Engineering","pagesStart":378,"pagesEnd":389,"ISSN":"1307-6892","URL":"https:\/\/publications.waset.org\/pdf\/10000357","abstract":"
Cloud computing (CC) has already gained overall
\r\nappreciation in research and practice. Whereas the willingness to
\r\nintegrate cloud services in various IT environments is still unbroken,
\r\nthe previous CC procurement processes run mostly in an unorganized
\r\nand non-standardized way. In practice, a sufficiently specific, yet
\r\napplicable business process for the important acquisition phase is
\r\noften lacking. And research does not appropriately remedy this
\r\ndeficiency yet. Therefore, this paper introduces a field-tested
\r\napproach for CC procurement. Based on an extensive literature
\r\nreview and augmented by expert interviews, we designed a model
\r\nthat is validated and further refined through an in-depth real-life case
\r\nstudy. For the detailed process description, we apply the event-driven
\r\nprocess chain notation (EPC). The gained valuable insights into the
\r\ncase study may help CC research to shift to a more socio-technical
\r\narea. For practice, next to giving useful organizational instructions
\r\nwe will provide extended checklists and lessons learned.<\/p>\r\n","references":"[1] A. Benlian and T. Hess, \u201cOpportunities and risks of software-as-aservice:\r\nFindings from a survey of IT executives\u201d, Decision Support\r\nSystems, vol. 52, no. 1, pp. 232\u2013246, 2011.\r\n[2] A. Bharadwaj, O. A. El-Sawy, P.A. Pavlou, and N. Venkatraman,\r\n\u201cDigital Business Strategy: Toward a Next Generation of Insights\u201d,\r\nManagement Information Systems Quarterly, vol. 37, no. 2, pp. 471\u2013\r\n482, 2013.\r\n[3] S. Marston, Z. Li, S. Bandyopadhyay, J. Zhang, and A. Ghalsasi, \u201cCloud\r\ncomputing - The business perspective\u201d, Decision Support Systems, vol.\r\n51, no. 1, pp. 176\u2013189, 2011.\r\n[4] W. Venters, and E.A. Whitley, \u201cA critical review of cloud computing:\r\nresearching desires and realities\u201d, Journal of Information Technology,\r\nvol. 27, no. 3, pp. 179\u2013197, 2012.\r\n[5] O. Durowoju, H. K. Chan, and X. 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