WASET
    Heejung Lee,  A Holistic Workflow Modeling Method for Business Process Redesign.   journal   = {International Journal of Industrial and Systems Engineering}, [online]. World Academy of Science, Engineering and Technology.
    November 2014, vol. 95(11). 3675 - 3678
    [viewed 25 April 2024]. Available from: https://publications.waset.org/pdf/10000005.