@article{(Open Science Index):https://publications.waset.org/pdf/9999892, title = {A Comparative Analysis of E-Government Quality Models}, author = {Abdoullah Fath-Allah and Laila Cheikhi and Rafa E. Al-Qutaish and Ali Idri}, country = {}, institution = {}, abstract = {Many quality models have been used to measure egovernment portals quality. However, the absence of an international consensus for e-government portals quality models results in many differences in terms of quality attributes and measures. The aim of this paper is to compare and analyze the existing e-government quality models proposed in literature (those that are based on ISO standards and those that are not) in order to propose guidelines to build a good and useful e-government portals quality model. Our findings show that, there is no e-government portal quality model based on the new international standard ISO 25010. Besides that, the quality models are not based on a best practice model to allow agencies to both; measure e-government portals quality and identify missing best practices for those portals. }, journal = {International Journal of Humanities and Social Sciences}, volume = {8}, number = {11}, year = {2014}, pages = {3646 - 3650}, ee = {https://publications.waset.org/pdf/9999892}, url = {https://publications.waset.org/vol/95}, bibsource = {https://publications.waset.org/}, issn = {eISSN: 1307-6892}, publisher = {World Academy of Science, Engineering and Technology}, index = {Open Science Index 95, 2014}, }