Mohammad Ehson Rangiha and Bill Karakostas
A GoalOriented Social Business Process Management Framework
2959 - 2965
2014
8
9
International Journal of Industrial and Systems Engineering
https://publications.waset.org/pdf/9999329
https://publications.waset.org/vol/93
World Academy of Science, Engineering and Technology
Social Business Process Management (SBPM)
promises to overcome limitations of traditional BPM by allowing
flexible process design and enactment through the involvement of
users from a social community. This paper proposes a metamodel
and architecture for socially driven business process management
systems. It discusses the main facets of the architecture such as goalbased
role assignment that combines social recommendations with
user profile, and process recommendation, through a real example of
a charity organization.
Open Science Index 93, 2014