Khalid Al Siyabi and  Angie Al Habib,  Measuring Government’s Performance (Services) Oman Service Maturity Model (OSMM).   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    July 2014, vol. 91(7). 2303 - 2306
    [viewed 23 April 2024]. Available from: https://publications.waset.org/pdf/9998865.