Junqi Zhao and Yongqiang Chen
Empirical Research on Preference for Conflict Resolution Styles of Owners and Contractors in China
1175 - 1184
2014
8
4
International Journal of Civil and Environmental Engineering
https://publications.waset.org/pdf/9998227
https://publications.waset.org/vol/88
World Academy of Science, Engineering and Technology
Preference for different conflict resolution styles is
influenced by cultural background and power distance of two parties
involving in conflict. This research put forward 7 hypotheses and
tested the preference differences of the five conflict resolution styles
between Chinese owner and contractor as well as the preference
differences concerning the same style between two parties. The
research sample includes 202 practitioners from construction
enterprises in mainland China. Research result found that theories
concerning conflict resolution styles could be applied in the Chinese
construction industry. Some results of this research were not in line
with former research, and this research also gave explanation to the
differences from the characteristics of construction projects. Based on
the findings, certain suggestions were made to serve as a guidance for
managers to choose appropriate conflict resolution styles for a better
handling of conflict.
Open Science Index 88, 2014