Norazah Mohd Suki and Norbayah Mohd Suki, Consumer Online Shopping Behavior: The Effect of Internet Marketing Environment, Product Characteristics, Familiarity and Confidence, and Promotional Offer. journal = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology. January 2013, vol. 75(3). 814 - 819 [viewed 23 September 2024]. Available from: https://publications.waset.org/pdf/9996983.