TY - JFULL AU - Noor Azlina Mohd Salleh and Salmiah Kasolang and Ahmed Jaffar PY - 2011/8/ TI - Lean TQM Automotive Factory Model System T2 - International Journal of Mechanical and Industrial Engineering SP - 1393 EP - 1400 VL - 5 SN - 1307-6892 UR - https://publications.waset.org/pdf/9274 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 55, 2011 N2 - Integrated Total Quality Management (TQM) with Lean Manufacturing (LM) is a system comprises of TQM with LM principles and is associated with financial and nonfinancial performance measurement indicators. The ultimate goal of this system is to focus on achieving total customer satisfaction by removing eight wastes available in any process in an organization. A survey questionnaire was developed and distributed to 30 highly active automotive vendors in Malaysia and analyzed by PASW Statistics 18. It was found out that these vendors have been practicing and measuring the effectiveness TQM and LM implementation. More involvement of all Malaysian automotive vendors will represent the exact status of current Malaysian automotive industry in implementing TQM and LM and can determine whether the industry is ready for integrated TQM and LM system. This is the first study that combined 4 awards practices, ISO/TS16949, Toyota Production System and SAEJ4000. ER -