Humberto N. Teixeira and Isabel S. Lopes and Sérgio D. Sousa, A Methodology for Quality Problems Diagnosis in SMEs. journal = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology. April 2012, vol. 64(4). 711 - 716 [viewed 25 April 2024]. Available from: https://publications.waset.org/pdf/7962.