WASET
    Humberto N. Teixeira and  Isabel S. Lopes and  Sérgio D. Sousa,  A Methodology for Quality Problems Diagnosis in SMEs.   journal   = {International Journal of Economics and Management Engineering}, [online]. World Academy of Science, Engineering and Technology.
    April 2012, vol. 64(4). 711 - 716
    [viewed 25 April 2024]. Available from: https://publications.waset.org/pdf/7962.