WASET
    Eckhard M. Ammann,  Modeling of Knowledge-Intensive Business Processes.   journal   = {International Journal of Industrial and Systems Engineering}, [online]. World Academy of Science, Engineering and Technology.
    November 2012, vol. 71(11). 3144 - 3150
    [viewed 26 April 2024]. Available from: https://publications.waset.org/pdf/7041.