@article{(Open Science Index):https://publications.waset.org/pdf/6098, title = {Evaluation of Electronic Payment Systems Using Fuzzy Multi-Criteria Decision Making Approach}, author = {Gülfem Alptekin and S. Emre Alptekin}, country = {}, institution = {}, abstract = {Global competitiveness has recently become the biggest concern of both manufacturing and service companies. Electronic commerce, as a key technology enables the firms to reach all the potential consumers from all over the world. In this study, we have presented commonly used electronic payment systems, and then we have shown the evaluation of these systems in respect to different criteria. The payment systems which are included in this research are the credit card, the virtual credit card, the electronic money, the mobile payment, the credit transfer and the debit instruments. We have realized a systematic comparison of these systems in respect to three main criteria: Technical, economical and social. We have conducted a fuzzy multi-criteria decision making procedure to deal with the multi-attribute nature of the problem. The subjectiveness and imprecision of the evaluation process are modeled using triangular fuzzy numbers.}, journal = {International Journal of Computer and Information Engineering}, volume = {4}, number = {10}, year = {2010}, pages = {1565 - 1570}, ee = {https://publications.waset.org/pdf/6098}, url = {https://publications.waset.org/vol/46}, bibsource = {https://publications.waset.org/}, issn = {eISSN: 1307-6892}, publisher = {World Academy of Science, Engineering and Technology}, index = {Open Science Index 46, 2010}, }