Mantalay, N. , Chakpitak, N. , Janchai, W. , Sureepong, P.. "Investigation of Organizational Work-Life Imbalance of Thai Software Developers in a Multinational Software Development Firm using Fishbone Diagram for Knowledge Management". World Academy of Science, Engineering and Technology, Open Science Index 64, International Journal of Economics and Management Engineering, (2012), 6(4), 629 - 635.