Shamsuddin Ahmed and Francis Amagoh
Application of Simulation and Response Surface to Optimize Hospital Resources
721 - 725
2010
4
6
International Journal of Mathematical and Computational Sciences
https://publications.waset.org/pdf/15613
https://publications.waset.org/vol/42
World Academy of Science, Engineering and Technology
This paper presents a case study that uses processoriented
simulation to identify bottlenecks in the service delivery
system in an emergency department of a hospital in the United Arab
Emirates. Using results of the simulation, response surface models
were developed to explain patient waiting time and the total time
patients spend in the hospital system. Results of the study could be
used as a service improvement tool to help hospital management in
improving patient throughput and service quality in the hospital
system.
Open Science Index 42, 2010