%0 Journal Article
	%A G. Gürsel and  K. H. Gülkesen and  N. Zayim and  A. Arifoğlu and  O. Saka
	%D 2012
	%J International Journal of Computer and Information Engineering
	%B World Academy of Science, Engineering and Technology
	%I Open Science Index 71, 2012
	%T Investigating Determinants of Medical User Expectations from Hospital Information System
	%U https://publications.waset.org/pdf/13218
	%V 71
	%X User satisfaction is one of the most used success
indicators in the research of information system (IS). Literature
shows user expectations have great influence on user satisfaction.
Both expectation and satisfaction of users are important for Hospital
Information Systems (HIS). Education, IS experience, age, attitude
towards change, business title, sex and working unit of the hospital,
are examined as the potential determinant of the medical users’
expectations. Data about medical user expectations are collected by
the “Expectation Questionnaire” developed for this study.
Expectation data are used for calculating the Expectation Meeting
Ratio (EMR) with the evaluation framework also developed for this
study. The internal consistencies of the answers to the questionnaire
are measured by Cronbach´s Alpha coefficient. The multivariate
analysis of medical user’s EMRs of HIS is performed by forward
stepwise binary logistic regression analysis. Education and business
title is appeared to be the determinants of expectations from HIS.
	%P 1302 - 1307