WASET
	@article{(Open Science Index):https://publications.waset.org/pdf/12341,
	  title     = {A Case Study on Product Development Performance Measurement},
	  author    = {Liv Gingnell and  Evelina Ericsson and  Joakim Lilliesköld and  Robert Langerström},
	  country	= {},
	  institution	= {},
	  abstract     = {In recent years, an increased competition and lower profit margins have necessitated a focus on improving the performance of the product development process, an area that traditionally have been excluded from detailed steering and evaluation. A systematic improvement requires a good understanding of the current performance, wherefore the interest for product development performance measurement has increased dramatically. This paper presents a case study that evaluates the performance of the product development performance measurement system used in a Swedish company that is a part of a global corporate group. The study is based on internal documentation and eighteen in-depth interviews with stakeholders involved in the product development process. The results from the case study includes a description of what metrics that are in use, how these are employed, and its affect on the quality of the performance measurement system. Especially, the importance of having a well-defined process proved to have a major impact on the quality of the performance measurement system in this particular case.
},
	    journal   = {International Journal of Industrial and Manufacturing Engineering},
	  volume    = {6},
	  number    = {1},
	  year      = {2012},
	  pages     = {346 - 355},
	  ee        = {https://publications.waset.org/pdf/12341},
	  url   	= {https://publications.waset.org/vol/61},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 61, 2012},
	}