%0 Journal Article
	%A Taşkın Dirsehan
	%D 2010
	%J International Journal of Economics and Management Engineering
	%B World Academy of Science, Engineering and Technology
	%I Open Science Index 42, 2010
	%T Exploring the Customer Experiences in Bosphorus Zoo
	%U https://publications.waset.org/pdf/1170
	%V 42
	%X The main purpose of this study is to explore current
and possible customer experiences in Bosphorus Zoo. Since there is
no previous research conducted on Turkish zoos- customer
experiences, we conduct an exploratory research taking the form of
depth interviews. Then, we group the experiences according to
strategic experiential modules (sense, feel, think, act and relate).
	%P 1294 - 1299