@article{(Open Science Index):https://publications.waset.org/pdf/1170, title = {Exploring the Customer Experiences in Bosphorus Zoo}, author = {Taşkın Dirsehan}, country = {}, institution = {}, abstract = {The main purpose of this study is to explore current and possible customer experiences in Bosphorus Zoo. Since there is no previous research conducted on Turkish zoos- customer experiences, we conduct an exploratory research taking the form of depth interviews. Then, we group the experiences according to strategic experiential modules (sense, feel, think, act and relate).}, journal = {International Journal of Economics and Management Engineering}, volume = {4}, number = {6}, year = {2010}, pages = {1294 - 1299}, ee = {https://publications.waset.org/pdf/1170}, url = {https://publications.waset.org/vol/42}, bibsource = {https://publications.waset.org/}, issn = {eISSN: 1307-6892}, publisher = {World Academy of Science, Engineering and Technology}, index = {Open Science Index 42, 2010}, }