@article{(Open Science Index):https://publications.waset.org/pdf/11122,
	  title     = {A New IT-Convergence Service Design Framework},
	  author    = {Hwa-Jong Kim},
	  country	= {},
	  institution	= {},
	  abstract     = {In many countries, digital city or ubiquitous city
(u-City) projects have been initiated to provide digitalized economic
environments to cities. Recently in Korea, Kangwon Province has
started the u-Kangwon project to boost local economy with digitalized
tourism services. We analyze the limitations of the ubiquitous IT
approach through the u-Kangwon case. We have found that travelers
are more interested in quality over speed in access of information. For
improved service quality, we are looking to develop an
IT-convergence service design framework (ISDF). The ISDF is based
on the service engineering technique and composed of three parts:
Service Design, Service Simulation, and the Service Platform.},
	    journal   = {International Journal of Computer and Information Engineering},
	  volume    = {2},
	  number    = {4},
	  year      = {2008},
	  pages     = {1063 - 1065},
	  ee        = {https://publications.waset.org/pdf/11122},
	  url   	= {https://publications.waset.org/vol/16},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 16, 2008},
	}