Managing City Pipe Leaks through Community Participation Using a Web and Mobile Application in South Africa
South Africa is one of the driest countries in the world and is facing a water crisis. In addition to inadequate infrastructure and poor planning, the country is experiencing high rates of water wastage due to pipe leaks. This study outlines the level of water wastage and develops a smart solution to efficiently manage and reduce the effects of pipe leaks, while monitoring the situation before and after fixing the pipe leaks. To understand the issue in depth, a literature review of journal papers and government reports was conducted. A questionnaire was designed and distributed to the general public. Additionally, the municipality office was contacted from a managerial perspective. The analysis from the study indicated that the majority of the citizens are aware of the water crisis and are willing to participate positively to decrease the level of water wasted. Furthermore, the response from the municipality acknowledged that more practical solutions are needed to reduce water wastage, and resources to attend to pipe leaks swiftly. Therefore, this paper proposes a specific solution for municipalities, local plumbers and citizens to minimize the effects of pipe leaks. The solution provides web and mobile application platforms to report and manage leaks swiftly. The solution is beneficial to the country in achieving water security and would promote a culture of responsibility toward water usage.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.3298837Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 223
 Z. Donnenfeld, C. Crookes, and S. Hedden, “A delicate balance: Water scarcity in South Africa”, Institute for Security Studies, 2018.
 Grundfos Water Utility, “Optimised water distribution: The reliable solution for reduced leakage loss and energy costs”, 2018, Available from: www.grundfos.com.
 The World Bank, “Water Scarce Cities: Thriving in a Finite World. World Bank Publications”, 2018.
 The Department of Water and Sanitation, Republic of South Africa, “National Water and Sanitation Master Plan: Call to Action”, Volume 1, 2018.
 Development Bank of Southern Africa, “Water security in South Africa” Development Planning Division Working Paper Series, No. 12, 2009.
 WWF-South Africa Report, “Scenarios for the Future of Water in South Africa”, 2017.
 Green Cape, “Water Market Intelligence Report”, 2018.
 Worldometers, “South African Population”, 2019, Accessed from: http://www.worldometers.info/world-population/south-africa-population
 Department of Water Affairs, Republic of South Africa,” Strategic overview of the water sector in South Africa”, Local Government Budgets and Expenditure Review, 2011.
 Department of Water and Sanitation, Republic of South Africa, “Governing Board Induction Manual 1: Chapter 1: Overview of the SA Water Sector”, 2017.
 J. V. Zyl, “Practical Guidelines for Operation and Maintenance of Water Distribution Systems in South Africa: Introduction to Operation and Maintenance of Water Distribution Systems”, Water Research Commission, Edition 1, 2014.
 K. Carden, and N. P. Armitage, “Assessing urban water sustainability in South Africa – not just performance measurement”, WISA 2012 Special Edition. Department of Civil Engineering, University of Cape Town, Water SA Vol. 39, No 3, 2013.
 M. Ward, “The People of These 9 Countries Are Facing Really Scary Water Shortages. MIC”, 2014. Accessed from: https://mic.com/articles/82023/the-people-of-these-9-countries-are-facing-really-scary-water-shortages#.8dcrpc1YO.
 H. Cele, “War on Leaks: A capacity building and awareness initiative”, South African Water Research Commission, 2015.
 Department of Water and Sanitation, Republic of South Africa, “War on Leaks Report”, 2017.
 Department of Water and Sanitation, Republic of South Africa, “War on Leaks Report”, 2018.
 K. P. Lobanga, J. E. V. Zyl, and A. A. Ilemobade, “The extent of non-compliant plumbing components used in South Africa”, Water SA vol.35 n.2 Pretoria, 2009.
 R. R. Dighade, M. S. Kadu, and A. M. Pande, “Challenges in Water Loss Management of Water Distribution Systems in Developing Countries”, International Journal of Innovative Research in Science, Engineering and Technology, 2018.
 L. Thompson, T. Masiya, and P. Tsolekile D. Wet, “User Perceptions and Levels of Satisfaction of Water Management Devices in Cape Town and eThekwini”, Report to the Water Research Commission, African Centre for Citizenship and Democracy School of Government University of the Western Cape, 2013.
 International Telecommunication Union (ITU-T), “ Focus Group on Smart Sustainable Cities. Smart water management in cities”, 2014.