Personnel Selection Based on Step-Wise Weight Assessment Ratio Analysis and Multi-Objective Optimization on the Basis of Ratio Analysis Methods
Personnel selection process is considered as one of the most important and most difficult issues in human resources management. At the stage of personnel selection, the applicants are handled according to certain criteria, the candidates are dealt with, and efforts are made to select the most appropriate candidate. However, this process can be more complicated in terms of the managers who will carry out the staff selection process. Candidates should be evaluated according to different criteria such as work experience, education, foreign language level etc. It is crucial that a rational selection process is carried out by considering all the criteria in an integrated structure. In this study, the problem of choosing the front office manager of a 5 star accommodation enterprise operating in Antalya is addressed by using multi-criteria decision-making methods. In this context, SWARA (Step-wise weight assessment ratio analysis) and MOORA (Multi-Objective Optimization on the basis of ratio analysis) methods, which have relatively few applications when compared with other methods, have been used together. Firstly SWARA method was used to calculate the weights of the criteria and subcriteria that were determined by the business. After the weights of the criteria were obtained, the MOORA method was used to rank the candidates using the ratio system and the reference point approach. Recruitment processes differ from sector to sector, from operation to operation. There are a number of criteria that must be taken into consideration by businesses in accordance with the structure of each sector. It is of utmost importance that all candidates are evaluated objectively in the framework of these criteria, after these criteria have been carefully selected in the selection of suitable candidates for employment. In the study, staff selection process was handled by using SWARA and MOORA methods together.
Digital Object Identifier (DOI): doi.org/10.5281/zenodo.1314471Procedia APA BibTeX Chicago EndNote Harvard JSON MLA RIS XML ISO 690 PDF Downloads 708
 B. Aykaç, İnsan Kaynakları Yönetimi ve İnsan Kaynaklarının Stratejik Planlaması, Nobel Yayınları, Ankara, 1999, pp.36.
 A. Price, Human Resource Management (5th Ed.). UK: Cengage Learning EMEA, 2011, pp.29.
 R. Geylan, Personel Yönetimi, Birlik Matbaası, Eskişehir. 2004, pp.1-45.
 E. Özdemir and A.T. Akpınar, “Konaklama işletmelerinde insan kaynakları yönetimi çerçevesinde Alanya’daki otel ve tatil köylerinde insan kaynakları profili” Kocaeli Üniversitesi Sosyal Bilimler Enstitüsü Dergisi (3)2: 85-105. 2002.
 A Saldamlı, "Otel işletmelerinde stres kaynakları ve çalışanlar üzerinde etkileri: beş yıldızlı otellerde bir uygulama", Çukurova Üniversitesi Sosyal Bilimler Enstitüsü, Sosyal Bilimler Dergisi, Sayı: 6, 2000.
 M. Çiftçi and U.C. Öztürk, “Yetkinlik bazlı personel seçme faaliyetleri ve Türkiye’deki büyük ölçekli işletmelerin işgören seçme modeli tercihlerindeki eğilimler”, Selçuk Üniversitesi İktisadi ve İdari Bilimler Fakültesi Sosyal ve Ekonomik Araştırmalar Dergisi, 25 145-172. 2013.
 Z. Sabuncuoğlu, İnsan Kaynakları Yönetimi Bursa: Alfa. 2005.
 M. A. Kozak, Otel İşletmelerinde İnsan Kaynakları Yönetimi ve Örnek Olaylar. Ankara: Detay Yayıncılık, 2012.
 R. M Guion and W. M. Gibson, “Personnel selection and placement”, Annual Review of Psychology, 39, pp.349- 374, 1988.
 Weber. R. M. and D.F. Dennison Strategic Hospitality Human Resources Management, USA: Prentice Hall, 2016.
 A. Akbaba and E. Günlü, “Otel işletmelerinde işgören bulma, seçme ve eğitim sürecinin stratejik insan kaynakları bakış açısıyla değerlendirilmesi: Beş yıldızlı otellerde bir araştırma”, Selçuk Üniversitesi İİBF Dergisi,16(22) pp.199-229. 2011.
 http://open.lib.umn.edu/humanresourcemanagement/, retrieve date: 05.09.2017
 W. F. Cascio, Managing Human Resources: Productivity, Quality of Work Life, Profits, Eighth Edition, McGraw-Hill International Edition, New York, 2010.
 A. Doğan and E. Önder , “İnsan kaynakları temin ve seçiminde çok kriterli karar verme tekniklerinin kullanılması ve bir uygulama”, Journal of Yasar University, 9(34), pp.5796-5819. 2014.
 Zolfani S.H. and Banihashemi S.S.A., (2014), “Personnel Selection based on a novel model of game theory and MCDM Approaches, 8th Internationl Scientific Conference “Business and Management 2014”, pp.191-198.
 Baležentis, T., and Baležentis, A. (2014). A Survey on Development and Applications of the Multi-criteria Decision Making Method MULTIMOORA. Journal of Multi-Criteria Decision Analysis, 21(3-4), 209-222.
 Keršuliene, V., Zavadskas, E. K., and Turskis, Z. (2010). Selection of rational dispute resolution method by applying new step-wise weight assessment ratio analysis (SWARA). Journal of business economics and management, 11(2), 243-258.
 Stanujkic, D., Karabasevic, D., and Zavadskas, E. K. (2015). A framework for the selection of a packaging design based on the SWARA method. Inzinerine Ekonomika-Engineering Economics, 26(2), 181-187.
 Brauers, W. K., and Zavadskas, E. K. (2006). The MOORA method and its application to privatization in a transition economy. Control and Cybernetics, 35, 445-469.
 Zavadskas, E. K., Antucheviciene, J., Saparauskas, J., and Turskis, Z. (2013). MCDM methods WASPAS and MULTIMOORA: verification of robustness of methods when assessing alternative solutions. Economic Computation and Economic Cybernetics Studies and Research, 47(2), 5-20.
 Stanujkic, D., Magdalinovic, N., Jovanovic, R., and Stojanovic, S. (2012). An objective multi-criteria approach to optimization using MOORA method and interval grey numbers. Technological and Economic Development of Economy, 18(2), 331-363.
 Karabasevic, D., Stanujkic, D., Urosevic, S., and Maksimovic, M. (2015). Selection of candidates in the mining industry based on the application of the SWARA and the MULTIMOORA methods. Acta Montanistica Slovaca, 20(2).