%0 Journal Article %A N. Sefiani and L. Chraibi and K. Reklaoui and Y. Sefiani %D 2016 %J International Journal of Economics and Management Engineering %B World Academy of Science, Engineering and Technology %I Open Science Index 114, 2016 %T Enhancing Supply Chain Agility by Deploying Competence Management and the Supply Chain Operations Model %U https://publications.waset.org/pdf/10005829 %V 114 %X Currently, business environment is characterized by pressure caused by stiff competition, constant changes (e.g., product/ technological innovations, decreasing product lifecycles, and product proliferation), and a high level of market uncertainty band unpredictability. The agility of the Supply Chain Management (SCM) is clearly identified as a key factor for success and a strategic essential lever. This paper explores the impact of deploying competence management and Supply Chain Operations Reference (SCOR) model on firm performance. Our approach is based on a systemic view by considering the SCOR reference model as the heart of competence management system. %P 2232 - 2235